Kaycha Labs Privacy Statement


Kaycha Labs knows that you care how Personally Identifying Information (PII) about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting a web site that communicates with or links to by Kaycha Labs software, you consent to the practices described in this Privacy Notice.

PII means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.



Kaycha Labs operates solely as a provider of Internet-enabled Application Service Provider (ASP) that provides a comprehensive customer management system solution for cannabis and hemp growers, processors, and distributors. As such, Kaycha Labs does not collect any of the data within our systems except for and at the explicit instructions of our customers– the companies that have contracted to use our applications and services.

All PII received originates from companies who represent products, or their consumer websites that Kaycha Labs hosts for them, that have contracted with Kaycha Labs to act on their behalf in order to fulfill testing requests. -Kaycha Labs does not collect PII from any other source. Only information required to complete a testing request is asked for and received by our applications.

Kaycha Labs does operate session-based web-enabled applications, however Kaycha Labs does not employ stealth PII-gathering or spyware-type devices of any kind. Kaycha Labs does not utilize cookies that could be used to uniquely identify an individual other than a customer, with whom Kaycha Labs has a contract. However, our customers may choose to employ such devices in web sites that they control that accesses Kaycha Labs applications and systems. Kaycha Labs is in no way responsible for the content of such third-party web sites.

Kaycha Labs only receives PII that is provided by authorized customers who have contracted to use our applications and systems to benefit themselves or their clients. Kaycha Labs does not contract with outside entities to augment or provide personal information of any kind. Kaycha Labs, of its own accord, does not originate, collect or augment PII in any way.


Kaycha Labs does not act on any of the data within our systems except for and at or the explicit instructions of our customers– the companies that have contracted to use our software and services. Kaycha Labs passes all data that is collected through its systems to the appropriate entities in order to complete testing requests. Kaycha Labs does not act on, supplement or disseminate PII of its own accord in any way.

Kaycha Labs software requires that its clients input its agent’s information, which may optionally include an employee number in addition to traditional office contact information. This information is only used to identify client agent, facilitate travel requests and related uses.

Kaycha Labs applications and services will ask companies to provide customers’ PII in order to complete transactions.

When data is stored on Kaycha Labs systems, it is done so only at the instruction of customers, again, for the purposes of enabling the testing and related uses.

As part of Kaycha Labs offerings of testing cannabis and hemp and related services, Kaycha Labs applications will send email confirmations to customers at points in testing transactions. Kaycha Labs does not email PII.

Similarly, Kaycha Labs systems will
occasionally be the source of email promotional campaigns. However, Kaycha Labs will only do so at a client’s request, and only with data that belongs to that company. Again, Kaycha Labs will not be the source of PII that is emailed, but the ultimate control of this rests with the discretion of the client.


To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please refer to Kaycha Labs Data Security Statement for further details.



Protecting the privacy of the very young is especially important. Kaycha Labs does not provide or operate software or web sites that in any way is intended to attract anyone under the age of 18. Similarly, Kaycha Labs will never disseminate PII about children of its own accord. Any processing of data of anyone under the age of 18 is done at the explicit instructions of our customers, who are obligated to comply with applicable data privacy laws.


Kaycha Labs does not own the PII data originating from companies or their consumer websites that Kaycha Labs hosts for them. To review and/or correct PII information, Kaycha Labs suggests that individuals contact the company responsible for originating the PII for corrections and disputes. In the event that a PII issue cannot be resolved with the originating party, Kaycha Labs can be contacted directly. Kaycha Labs reserves the right to charge a service fee to help cover the cost of researching and coordinating the remediation of any PII issue.


Due to the rapidly evolving technologies on the Internet, we may occasionally revise or update this policy. If we decide to change our privacy policy, we will post those changes on our corporate homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. We suggest customers regularly review the then current Privacy Policy.



Should you have other questions or concerns about these privacy policies, please contact us via info@KaychaLabs.com.

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